Privacy Policy

Last updated: [30.01.2025]

At PLAYLISTOPIA, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines how we handle your data when you visit our website, purchase services, or interact with us.

1. Information We Collect

When you use our services, we may collect the following types of information:

• Personal Information: Name, email address, billing information, and any details you provide during checkout or account registration.
• Payment Information: We process payments securely through third-party providers (e.g., Stripe, PayPal) and do not store your payment details.
• Usage Data: Information about your interactions with our website, such as pages visited, time spent, and referral sources.
• Communication Data: Emails, chat messages, or other correspondence with our support team.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process orders and provide services, including playlist placements and campaign management.
• To communicate with you, including order confirmations, customer support, and updates about your campaigns.
• To improve our services, monitor performance, and enhance user experience.
• To comply with legal obligations and prevent fraud.
• To send marketing emails (only if you have opted in, and you can unsubscribe at any time).

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with trusted third parties when necessary:

• Payment Processors: To securely process transactions.
• Playlist Curators: Limited song details may be shared with curators for placement purposes.
• Analytics Providers: To help us understand website traffic and improve our services (e.g., Google Analytics).
• Legal Authorities: If required by law, to comply with regulations or protect against fraud.

4. Data Security & Retention

We take security seriously and use industry-standard measures to protect your data. This includes encryption, secure servers, and access controls.

• We retain your information only as long as necessary to fulfill the purposes outlined in this policy.
• You can request data deletion at any time by contacting us at contact@playlistopia.com.

5. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights:

• Access & Correction: Request a copy of your data or ask us to correct inaccuracies.
• Deletion: Ask us to delete your personal data, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a copy of your data in a portable format.

To exercise any of these rights, email us at contact@playlistopia.com.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and website performance. You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or a notice on our website.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: contact@playlistopia.com

By using PLAYLISTOPIA, you agree to this Privacy Policy.